The following press releases and photo are reprinted with the permission of Delta Air Lines.
Delta launches codeshare service with WestJet
ATLANTA and CALGARY, Alberta, Jan. 17, 2012 — Delta Air Lines (NYSE: DAL) and WestJet today announced a codesharing agreement on flights within the United States and Canada, further expanding the partnership between the two carriers. The codeshare flights are available for purchase now for service beginning Jan. 23, 2012.
Last year, the two airlines began an interline agreement that allowed customers to purchase connecting flights on one ticket, receive boarding passes for all segments at their first check-in, and tag bags through to their final destination.
Under the first phase of the new codeshare agreement, Delta will place its code on WestJet flights to more than 15 cities, while the WestJet code will be added to Delta flights on five markets, expanding the networks of both airlines for customers flying between the two countries. Members of the Delta Air Lines’ SkyMiles® program and WestJet’s Frequent Guest Program® will be able to earn miles or rewards on the codeshare flights, providing customers another benefit of the enhanced relationship.
“Our codeshare partnership with WestJet means an array of expanded travel options in the U.S. and Canada for our customers, with easy access to the airline’s extensive Canadian network and trans-border service between Canada and the United States,” said Charlie Pappas, Delta’s vice president – Alliances.
“We are pleased to welcome Delta Air Lines’ customers aboard our WestJet flights and offer our guests new opportunities to access Delta’s extensive network”, said John MacLeod, WestJet Vice-President, Network Management and Alliances. “We very much look forward to adding more codeshare destinations to our Delta partnership in the near future.”
Delta’s code will be placed on the following WestJet-operated flights:
|Toronto (YYZ)||Edmonton (YEG)|
|Toronto (YYZ)||Halifax (YHZ)|
|Toronto (YYZ)||Kelowna (YLW)|
|Toronto (YYZ)||Ottawa (YOW)|
|Toronto (YYZ)||Regina (YQR)|
|Toronto (YYZ)||Thunder Bay (YQT)|
|Toronto (YYZ)||Vancouver (YVR)|
|Toronto (YYZ)||Calgary (YYC)|
|Toronto (YYZ)||Charlottetown (YYG)|
|Toronto (YYZ)||St. Johns (YYT)|
|Calgary (YYC)||Las Vegas (LAS)|
|Calgary (YYC)||Kelowna (YLW)|
|Calgary (YYC)||Regina (YQR)|
|Calgary (YYC)||Vancouver (YVR)|
|Calgary (YYC)||Winnipeg (YWG)|
|Calgary (YYC)||Saskatoon (YXE)|
|Calgary (YYC)||Victoria (YYJ)|
|Vancouver (YVR)||Honolulu (HNL)|
|Vancouver (YVR)||Las Vegas (LAS)|
|Vancouver (YVR)||Kelowna (YLW)|
|Edmonton (YEG)||Kelowna (YLW)|
|Edmonton (YEG)||Victoria (YYJ)|
|Winnipeg (YWG)||Montreal (YUL)|
|Halifax (YHZ)||St. Johns (YYT)|
WestJet’s code will be placed on the following Delta-operated flights:
|Detroit (DTW)||Montreal (YUL)|
|Detroit (DTW)||Ottawa (YOW)|
|Detroit (DTW)||Quebec City (YQB)|
|Detroit (DTW)||Toronto (YYZ)|
|Boston (BOS)||Toronto (YYZ)|
ATLANTA, Jan. 19, 2012 — Delta Air Lines (NYSE: DAL) has been named “Top Tech-Friendly U.S. Airline” by PCWorld magazine for its airport recharging stations, in-flight Wi-Fi on more domestic flights than any other carrier and smartphone apps with innovative features including baggage tracking and airport check-in. The publication also highlighted Delta’s 24-hour customer service via Twitter from @DeltaAssist, as well as the ability to book tickets directly from Facebook.
“We’re providing customers with technology tools to keep them connected during their travel experience on the ground and in the air,” said Bob Kupbens, Delta’s vice president – eCommerce. “When you literally have the tools in the palm of your hand to track your bag at 30,000 feet or check the status of your connecting flight, it helps eliminate the stress of travel and puts customers in control.”
Delta’s tech-friendly offerings are part of the airline’s previously announced plan to invest more than $2 billion in enhanced global products, services and airport facilities through 2013.
Installation of branded recharging stations in Delta’s top 19 airports, including all of its domestic hubs, was complete in 2010. Wi-Fi is available on all of Delta’s domestic mainline aircraft, and installation on all of its two-class regional jets will be complete by the end of March 2012. When completed, customers will have access to in-flight Wi-Fi on more than 800 aircraft flying 3,000 daily domestic flights every day.
The popular Fly Delta app was launched on the iPhone in the fall of 2010. BlackBerry, Android and Windows versions followed soon after. The apps provide eBoarding check-in options in 79 cities worldwide, the ability to track and pay for bags, alerts for updated travel information, airport and aircraft details, and a parking reminder.
Delta’s Ticket Counter allows Facebook users to book travel or check-in for their upcoming flight using a dedicated “tab” at facebook.com/delta without navigating to delta.com. Innovative tools like the Delta Away We Go app lets customers share and plan their travel with family and friends. Delta has continued to expand its social interaction with customers on twitter.com/delta, blog.delta.com and also provides real-time travel assistance attwitter.com/deltaassist in English and twitter.com/deltaassist_ES in Spanish.